One frustration web managers have had from the beginning is the tug for space on the home page. Public affairs offices often want to use that "front page" for press releases and administration news, while web managers and usability experts know customers expect to find and start using top tasks on the home page. Maybe the answer is to give public affairs offices - and customers - one source for agency news. Create USANews.gov as THE source for agency news.
Idea No. 170