Policies and Principles

Create cross agency checklists for citizen interactions

Based upon various web metrics and/or common citizen interactions... certain agency (or cooperate across agency) sites could create these lists.


This could be more like creating a cross agency "check list" (with links) that would help citizens perform specific tasks- People could follow the steps by clicking the links and get their task done....


Example, A new citizen wants to get a passport and register to vote...


Solution: In an email that is sent to congratulate the new citizen, they are offered a deep link to the State Department apply for a passport form; to their home counties registrar of voters site to register to vote, and/or any other things that a new citizen might want to apply for.





2 votes
Idea No. 451