Government websites should be pro-active, not re-active. In developing the necessary changes that are obvious in this dialogue discussion there should also be a vision for the future. Make necessary changes now and then make continuous improvement part of the overall objective. The goal for governmental sites should be to incorporate technologically advanced ideas in the forming of user-friendly portals of information.
Web managers should be tasked with staying abreast the latest technology and implementing it before users have to ask for it.
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