Services and Transactions

Allow easy online payments and ecommerce

Currently transacting online with State and Federal websites often means paying a high convenience fee for using Credit Cards and a Cumbersome interface for e-checks. There are companies who are using technologies in this space to both improve the User experience. Look at companies such as www.noca.com and www.wepay.com which are attempting to do this

Submitted by

Voting

5 votes
Active

Services and Transactions

replace legislators with web voting

Take the next step and either allow voters to vote so their reps can know how to vote - or replace the reps and have the People decide directly. THAT is what federal, state and local governments should be doing with the Web. A whole new paradigm vs some trivial UI fixes....

Submitted by

Voting

-6 votes
Active

IT and Infrastructure

Be Proactive

Government websites should be pro-active, not re-active. In developing the necessary changes that are obvious in this dialogue discussion there should also be a vision for the future. Make necessary changes now and then make continuous improvement part of the overall objective. The goal for governmental sites should be to incorporate technologically advanced ideas in the forming of user-friendly portals of information. ...more »

Submitted by

Voting

6 votes
Active

Content and Readability

Better Gov web-site structure

I would like to see a hierarchical structure set up so that a "drill down" approach could be used. At the top is the "government" node, then next is the 3 branches. Under the legislative branch would be two nodes for the house and senate. Under each chamber would be a listing of the bills that are in process, and a list of recent passed bills. I would like to know how my representatives voted on each bill. This ...more »

Submitted by

Voting

-6 votes
Active

Policies and Principles

Create cross agency checklists for citizen interactions

Based upon various web metrics and/or common citizen interactions... certain agency (or cooperate across agency) sites could create these lists. This could be more like creating a cross agency "check list" (with links) that would help citizens perform specific tasks- People could follow the steps by clicking the links and get their task done.... Example, A new citizen wants to get a passport and register to vote... ...more »

Submitted by

Voting

2 votes
Active

Accessibility

10 ways to make your website accessbile

Here are a few basic things developers can do that can greatly enhance the accessibility of web applications to people with disabilities. If developers designed ground up with accessibility in mind, it makes for a better experience. • Use Page Headers • Skip Navigation Link • Add Meaningful Alternate Text for Images • Add labels to all form fields • Tables - Mark Up Data Tables correctly • Don't Use Color Solely to ...more »

Submitted by

Voting

5 votes
Active

Usability and Design

CrossPost: Policies and Users

http://web-reform-dialogue.ideascale.com/a/dtd/Take-a-Closer-Look-at-Priorities/84309-4097 and here is my comment: Real life example...my SIL was just hired by VA. She has never been a govt employee. I have been one for over 20 yrs. She called to ask what the FEGLI, FERS, TSP, and OASBI was on her pay stub, because she wants every dollar she can get and wants to get rid of these 'things' that are being deducted. I ...more »

Submitted by

Voting

-3 votes
Active

Beyond Websites (Mobile, Broadband...)

Encourage gov. mobile sites to use standardized scripting

Government mobile websites should be encouraged to use a standardized coding / scripting libraries (like JQuery Mobile) to encourage cross-compatibility - both in design and functionality. This kind of standardized coding library could be maintained by the government as well - so updates and enhancements to the core could be made to all gov mobile sites easily. This could also behave like an open-source arrangement ...more »

Submitted by

Voting

2 votes
Active