Using the internet to place ads about the .gov web site and services offered. Placing up posters, billboards, PSA's, television and radio spots to let people know that there is a way to get the information and answers to the questions they have faster. If people know that the forum for this exists, then all the other ideas will fall into place.
Government agencies should move towards VMWare environments (multiapp servers) and hosted, lightweight solutions such as IaaS and SaaS to strategically align with Kundra's 25 Point Plan (e.g. cloud first policy and data center consolidation). IaaS is scalable and cost effective. Upfront capital expenditures are reduced and the Government is able to leverage a "just in time inventory".
I think by now people are pretty good at distinguishing between content and the sponsorship of that content. With all of the wailing and gnashing of teeth about the deficit and the costs of government services, why not allow these government websites to become a source of revenue? A corporation that is balking at paying its fair share of taxes might be more interested if they could get credit for sponsoring cancer.gov, ...more »
The projections are that over 50% of population will primarily be accessing the web on mobile devices -- NOT tablets, but, smaller screen phones. Government sites are information heavy, creating dense text or complex navigation -- both of which are highly problematic on small screens. The solution is using conversational AI engines and natural language processing specifically tailored for "conversational mobile" engagement. ...more »
Wanna save $? Use free technology, save the remainder that you would've spent on licenses and SLAs and instead spend a fraction of it on cheap hosting, proper support, staffing and training.
Oh, and then let your programmers contribute the modules they build to the community for re-use.