A fundamental of business cost cutting is to first eliminate that which can be eliminated, then improve the remainder. That should apply here as well. I use the web many times per day. No offense to the hard-working and well-meaning people who create and populate government web sites, but I have not used a single one in the past year (other than those associated with the IRS). I doubt seriously that I am THAT unusual, ...more »
There is a ton of waste in agencies that have deployed multiple management systems for web. Eliminate most of the waste by requiring them to consolidate it immediately. No reduction in service levels, reduced cost.