Usability and Design

Applying for SSDI

I am computer literate. I just tried to help someone apply online for SSDI. It took us around in circles. The only info it took was name, SS# and email. It had no option for continuing online. When we actually clicked the "Continue Application" it wanted his SS# and the application number. It never gave us an application number. How is one supposed to do these things online when it is totally unclear how to proceed.

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Usability and Design

Effective Use of Regulations.gov

The idea behind regulations.gov is great and important. Getting the public involved does start with a way for us to get involved. That being said, the site, while a great start is daunting to navigate effectively and post what one may feel is a meaningful comment. This is not Federal Court, users shouldn't have to use a PACER-like docket interface. Commenters want to come, see what's going on, see what's been said, ...more »

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Usability and Design

Issues Pertaining to Usability

There are several aspects of regulations.gov that could be improved. First, although the website offers links to the pertinent portions of the NPRM, the cite lacks a plain language summary of the rules. It is conceivable that users will not find the text of the NRPM helpful in clarifying questions they may have about a proposed rule. Offering a plain language summary, in addition to the NPRM, could enhance both user ...more »

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Usability and Design

Effective Public Use of Regulations.gov

Making proposed rules, comments, and other documents available on Regulations.gov is a good first step to public accessibility. However, there are usability issues that make this access ineffective for the average user. Documents themselves should be more readable. It may seem petty, but the current font is outdated and unreadable. Updating to Times New Roman or another font that users are more familiar with will ...more »

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Policies and Principles

Consumer Product Safety Commission

Small issue but this would be nice to repair which is why I placed this under "Policies and Principles": When applying for a position with the CPSC pasted below is the content from the Seeker-Account Information page presented for the user: There are three types of positions announced: Public Non-Status, Public Status, and Internal Positions. Your eligibility for these types of positions is listed below. Account Summary ...more »

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Content and Readability

Provide easy to understand weather warnings - hurricane

It is often difficult to understand what is being conveyed by all of the charts on the http://www.nhc.noaa.gov/ website. Can the average citizen info be put first? And the scientific stuff more towards the bottom of the page. Citizens want to know where will a hurricane hit, when should we evacuate, and what is a similar hurricane that we can compare the new hurricane to. -Charts that say "the cone shows the probable ...more »

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Data, Apps, APIs...

Website Consolidations

I am recommending that the OTIS, ECHO, and Envirofacts web services are moved to the RCRAInfo server to directly access RCRAInfo data that displays in these services, with a tie into any other servers (e.g. ICIS, NPDES). This would save time and errors due to extraction of data from one server and uploading to another. Also, the data will be real time data, as opposed to older data that is currently shown. The ...more »

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Privacy and Security

Copyright the FAFSA trademark

I'm a financial aid officer at a small, Northeastern technical college that serves a primarily older, low-income population. Since a significant portion of our students aren't that computer literate, they don't realize they're getting cheated by bogus URL's, such as FAFSA.com, FAFSA.net, etc, which ask for credit card information, and charge upwards of $80, for the FREE Application for Federal Student Aid [FAFSA]. ...more »

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Search

Index Website

Create a website with simple html text such as that used in www.craigslist.org that subdivides all the ".gov" websites into one page. For example all the science category such as NASA, NSF, NOAA, DARPA, and others would be under one section. Knowing what the federal government provides and where to find is important and should be easily accessible. One example that comes to mind is the Bureau of Labor Statistics (BLS.gov) ...more »

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Accessibility

Hurricane Center should have easier data accessibility

I see no standard in how the NHC organizes their data via XML. There should be 1(ONE) XML file one can go to and grab forecast coordinates, current storms, and tropical waves. The wallet XML files are fine but a combined XML of all live data would be better. There are too many hops one must do to get current data via XML

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Content and Readability

usajobs.opm.gov

When jobs are listed on USAJOBS please list the qualification requirements and pay scales in language that non-military and current non-governmental people can understand, or provide links or mouse-overs that provide a basic explination of requirements. Also, add a mandatory reply system. Applicants are notified that their resumes are accepted, but there is zero follow up when it comes to whether or not the person is ...more »

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