When entering data in government electronic forms, there is a significant amount of redundancy. Even if you could save people time/effort in filling out common form elements (such as name, address, birth date, social security number), it would be a huge benefit. Consider a central repository for personal information - totally opt-in and secure - where citizens could choose to log into and use in government electronic ...more »
I'm a financial aid officer at a small, Northeastern technical college that serves a primarily older, low-income population. Since a significant portion of our students aren't that computer literate, they don't realize they're getting cheated by bogus URL's, such as FAFSA.com, FAFSA.net, etc, which ask for credit card information, and charge upwards of $80, for the FREE Application for Federal Student Aid [FAFSA]. ...more »
Create a secure system for web-based voting and census recording. Voting could include but not be limited to all federal elections and congressional bills. Enabling a citizen to vote via the internet would allow those who are unable to reach the polls accessibility to voting. A system such as this would eliminate absentee ballots and provide easy access for those who are elderly or disabled. Bills could be presented ...more »
Too often (from a usability practitioner's perspective), security requirements become so complicated that they impact a user’s productivity. For example, I know of one project where changing a password will require more than 20 steps. Working from home, I have three passwords to remember to get logged in. While I don't want to sacrifice security, I would like to work harder to find more usable solutions.
As more and more information is provided and stored online, government sites should both prevent the unintended disclosure of and unnecessary
gathering of customers' personally identifiable information for those who access government data and websites on the internet.
Update .gov sites to allow me to log in, comment, collaborate/customize using credentials issued by Identity Providers such as Google, Paypal and others that have been approved via the FICAM Trust Framework Provider process ( http://www.idmanagement.gov/pages.cfm/page/IDManagement-open-identity-solutions-for-open-government )