The government needs to start using available free open source technologies instead of creating costly, low quality, and not so useful technologies from scratch. With these new worries about reducing government spending I suggest the government move to open source technologies. The majority of these technologies are free and available to anyone. Usually the open source technologies surpass the quality, features, and security ...more »
Accessibility must be integrated into all aspects of online communication. From policy and training through design and implementation, the principle of equal access for people with disabilities must be recognized as a civil right that cannot be compromised.
Some of the most important accessibility best practices are not required by Section 508. Logically ordered heading tags for example, or links with clear purpose (instead of "click here", "Read our August 2011 Newsletter"). It seems everyone simply adds ALT attributes to images and calls it a day. We need to train web developers and designers in more than basic Section 508 and ensure they understand accessibility beyond ...more »
How are great websites created? One common success factor is a culture of innovation. Yes, usability, testing, plain language - these are all important ingredients. But the higher-level strategic vision to promote, support and sustain these tactical solutions is typically lacking in government. To fulfill its purpose and to compete with commercial websites, the government needs to take its cues from the for-profit world ...more »
Best practices are not a secret. It all boils down to setting priorities and funding them. With reduced federal spending imminent, managers must set forth clearly understood, mission critical programs they can fund and staff with qualified employees to get the job done.
While we would all love to drive the high-end luxury model, we may have to accept something we can afford.