Accessibility

HTML5 and Semantic Content

Use semantic content and markup so that relevant content is easily found through search engines. Allow content managers to easily tag content for SEO, so that people can find the relevant information that are looking for.

 

Harness HTML5 in forms and use micro-formats when applicable. This would greatly improve the the experience for the growing amount of users on mobile devices.

Voting

57 votes
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Policies and Principles

People, process, technology

Be sure to include your organization's mission and a vision. PEOPLE: Hire competent people Hire passionate, caring people Hire meticulous, attentive people Consider users ages Consider users knowledge level Consider users patience level PROCESS: Establish your site's purpose Decide on how you will achieve this purpose (Push-Pull of data/information/knowledge) Create a simple, navigable structure Mind the taxonomy:... more »

Voting

8 votes
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Search

Standardized, humanized taxonomy

I imagine there are dozens of standard taxonomies and nomenclatures for .gov websites. They should be coordinated and combined and then humanized (remove or cross-reference the "alphabet soup", nonsensical/technical jargon). The final taxonomy should be assumed to be a "living" taxonomy (one that is constantly changing with our culture) and not "set in stone". The taxonomy should be public and shareable with non-government... more »

Voting

3 votes
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(@ehs000)

Search

enable findability by using sitemaps and robots.txt

For search engines (Google, Bing, Yahoo, etc) to be able to properly index websites it helps for the website to publish a sitemap http://www.sitemaps.org/ Sitemaps are a vendor neutral way for websites to list URLs that they would like crawled and optionally when the resources were last updated. Additionally a robots.txt http://www.robotstxt.org/robotstxt.html is used to identify the location of the sitemap, and also... more »

Voting

27 votes
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(@andrewpwilson)

Social Media

Develop Social Media as a Customer Service Channel

Social Media has tremendous potential as a customer service channel and is being used effectively in the private sector. Greater attention should be paid to using social media to help the public find information they need. One model for this would be to empower and encourage all government employees to help point the public to government websites/ resources/ services as these issues are raised on the social media platforms... more »

Voting

39 votes
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Search

National "Catalog" of web pages

Following FRBR concepts in XML, catalog web pages and make them findable through a national catalog similar to (but hopefully better than) a library book catalog. Create an easy form agency content creators can fill out to add their record (i.e. web page) to the catalog. Use link resolvers to check for broken links automatically. Obviously, not every page of every website will be cataloged, but at a minimum every website... more »

Voting

5 votes
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Policies and Principles

Establish Better, Universal Metrics

Establish metrics on web traffic, usage, and feedback that are cross-platform and easily gathered. (For example, although ForSee results are easily interpreted, they are not "easily gathered" as the survey is pricey.) Establish guidelines for what websites should track (visitors? views? return visitors? tweets? back links?) etc. and what "good" is in each of those metrics. Then report on these metrics within departments... more »

Voting

11 votes
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Policies and Principles

Unique Metadata tag to identify U.S. Government Works

I received a suggestion that I rework/revise my submission. Here goes: Version 2: In order to find government information, we first need a way to identify it. In order to confidently reuse government information ( data, video, websites, documents, photographs, images, etc)., we must be able to identify it! The adage “consider the source” applies especially to government information. There are and always have been... more »

Voting

0 votes
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