Give celebrity industry experts like Clark Howard and Suze Orman access to their own .gov page. Allow them to list their own favorite US Gov website URLs kind of like iTunes does "Celebrity Playlists". These celebs would no doubt mention, promote and link to their .gov pages which in turn helps engines and users.
What can we do to improve how the public is able to search for federal content, via federal websites and commercial search engines?
Hi all and thanks for joining the search dialogue-a-thon and the 2 week conversation! During this focused hour, I'll be consolidating some ideas that have been posted and suggesting some ways we can continue evolving those ideas into implementation plans. Please post new ideas, comment on existing ones, and let us know how you can help further!
A monitored forum where govt employees and users help other users find desired content. This type of user generated content could help expose problematic URLs and surface relevant keyword terms related to those URLs.
Provide a Search Concierge that drives live updates on a search query, with multiple media types in the results. The interface would be a dashboard widget that updates as new results are found, with audio alerts keyed off particular words. Let the technology do all the work while informing and entertaining the searcher with a live window into what he seeks -- a peephole into the "now" of his need.
I imagine there are dozens of standard taxonomies and nomenclatures for .gov websites. They should be coordinated and combined and then humanized (remove or cross-reference the "alphabet soup", nonsensical/technical jargon). The final taxonomy should be assumed to be a "living" taxonomy (one that is constantly changing with our culture) and not "set in stone". The taxonomy should be public and shareable with non-government... more »
Following FRBR concepts in XML, catalog web pages and make them findable through a national catalog similar to (but hopefully better than) a library book catalog. Create an easy form agency content creators can fill out to add their record (i.e. web page) to the catalog. Use link resolvers to check for broken links automatically. Obviously, not every page of every website will be cataloged, but at a minimum every website... more »
As a citizen there has been many a time I would have liked to have read a copy of a proposed bill, and then the pros and cons regarding the bill, including the potential costs. I have yet to find a site that links me to that information.
Searching gov sites should be as simple as bing.com and google.com
Provide an Official US Government URL shortener that only shortens URLs for Official US government domains and websites.
I think that www.regulations.gov is a great first step at making rulemaking more accessible to the general public. In its current form, however, I think the site and the documents are probably only navigable by people who have above average knowledge about either the agencies or the rulemaking process. I tried to approach the site today as if I were someone who had just heard about a rule, perhaps in passing on the... more »
There should be an enforcement mechanism if someone is publishing a page that commits publishing sins such as: 1) No sitemap 2) No SEO friendly publishing 3) Not leveraging Schema.org or other open initiatives If someone isn't doing this, someone should have the power to do something about it versus talking. Running a web site is not cheap in the government, and publishing the content so it can't be found is a waste... more »
Make meta descriptions a requirement for all pages. Believe it or not, pages like http://www.irs.gov/faqs/content/0,,id=199831,00.html have no meta description to help search engines create better snippets.
It's frustrating to search with no results repeatedly. Categories and terminology are often arbitrary, so it would remove a barrier to allow simple browsing.
With the recent changes at Google, fixing the search functionality for .gov websites becomes more closely tied to the user experience. This means bringing in user experience professionals who have deep knowledge/expertise in search technology (that powers the site search for these sites) OR search professionals who has a strong background in user experience and information architecture. All too often, designing a successful... more »
Have a main search engine that will search the infromation and data on all governemnt sites. Sometimes it vague which department has the infromation on a subject. A general search based that uses key-word tag technology would eliminate the user having to navigate multiple government websites to find what they are looking for.