Campaign: Services and Transactions

Making all online forms fillable

All forms provided on federal websites should be fillable. Many forms currently available require individuals to print them out before they can be filled out. Requiring those who need to fill out forms to print forms first and then fill them out by hand means that they are not fillable in any meaningful sense to people who are blind or visually impaired. In order to be truly accessible, these forms and web-based applications ...more »

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32 votes
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Campaign: Usability and Design

Make USA.gov user friendly - show interaction between agencies

After looking at the ideas presented in this forum, I saw websites referenced that I had never heard of before. I agree with the concept of a central starting point for easy accessibility but I do not think we need to reinvent the wheel either. Instead I suggest updated/altering USA.gov to meet many of the needs presented in this forum: (1) Provide more options in USA.gov to help users navigate the maze of services ...more »

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12 votes
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Campaign: Content and Readability

Keep it simple

The value of a web site is not only its content but in ease of accessibility and movement throughout the site. There is nothing more frustrating than to maneuver unsuccessfully and waste precious time in the process.

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12 votes
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Campaign: Policies and Principles

Captions on all audiovisual materials!

Agency websites are required to provide captions with streaming audiovisual content. Section 508, requires that multimedia presentations provide a transcript that is audio synchronized to the presentation. See §§ 1194.22 (a) and (b) of Section 508 of the Rehabilitation Act. This should be standard protocol for all video content appearing on federal websites.

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12 votes
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Campaign: Search

Give choice: Search OR Browse databases

It's frustrating to search with no results repeatedly. Categories and terminology are often arbitrary, so it would remove a barrier to allow simple browsing.

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8 votes
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Campaign: Accessibility

Consult disabled users about accessibility

When looking for an accessible web solution, agencies should consult people in the disability community. Specifically, the National Federation of the Blind and other advocacy groups not only represent tens of thousands of disabled people, but organizations like the NFB commonly have specialists on staff who can point an agency in the right direction. In addition, because federal purchasing power spurs the development ...more »

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6 votes
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Campaign: Accessibility

Avoid retrofitting

Too often, agencies treat website accessibility as a “problem” to be solved on an after-the-fact or ad hoc basis. This approach is costly—fixing an inaccessible website is more expensive than designing and maintaining it to be accessible from the beginning and throughout development. This approach is also difficult to maintain—without proper accessibility guidelines and procedures in place, a website that is initially ...more »

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6 votes
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Campaign: Services and Transactions

Distribution of Veteran Flags

Currently, memorial V.A. flags are 'not' distributed to family of deceased from the V.A., but mailed to the local post office branches for distribution to mortuaries, upon receipt of a paper application form. This costs the Federal Government a minimum of $12 per flag, including manufacture, postage and handling fees. Why not have a website that would allow each flag to be ordered, for the deceased veteran, online with ...more »

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5 votes
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Campaign: Accessibility

10 ways to make your website accessbile

Here are a few basic things developers can do that can greatly enhance the accessibility of web applications to people with disabilities. If developers designed ground up with accessibility in mind, it makes for a better experience. • Use Page Headers • Skip Navigation Link • Add Meaningful Alternate Text for Images • Add labels to all form fields • Tables - Mark Up Data Tables correctly • Don't Use Color Solely to ...more »

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5 votes
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Campaign: Accessibility

Universal Design for Learning

The principles and guidlelines of Universal Design for Learning (UDL) should be applied to Federal website design. UDL will ensure that the broadest range of uses will be able to access and gain knowledge from Federal websites. Universal Design for Learning takes the concept of Universal Design one step further. In addition to focusing on physical accessibility (e.g. text to speech, accessible word or pdf documents) it ...more »

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4 votes
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Campaign: Usability and Design

Improving Federal Websites

You posed a question about how to improve federal websites. My suggestion is look at commercial sites that people use in everyday life that are easy to use and require the least amount of clicking page to page. The issue I have with federal agency websites is there no consistency and you have to link down more than two or three levels sometimes to get information. Also everything should be tagged for accessibility ...more »

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1 vote
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Campaign: Policies and Principles

general site improvement

All sites should include all content on audio form given the difficulties many Americans have with reading.

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-3 votes
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