Campaign: Content and Readability

Avoid Adobe PDF, Flash, Office Docs! Use Only HTML Forms & Docs

Avoid the use of these proprietary formats which require external plugins and are usually never accessible. HTML is always the most accessible and universal format that works on all devices from Cell Phones to Kindles to iPads. HTML is open source and does not require expensive tools like Adobe Acrobat Professional or Flash to develop. HTML is indexable by search engines and makes it easier for the public to find the ...more »

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Campaign: Usability and Design

Applying for SSDI

I am computer literate. I just tried to help someone apply online for SSDI. It took us around in circles. The only info it took was name, SS# and email. It had no option for continuing online. When we actually clicked the "Continue Application" it wanted his SS# and the application number. It never gave us an application number. How is one supposed to do these things online when it is totally unclear how to proceed.

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5 votes
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