Government Agencies should not restrict their social media efforts to only their own social media channel/sites. They should each have a person or a team of people who search for their topic(s) on other social media channels/sites, blogs, newscasts, etc. They may find incorrect or incomplete information or misconceptions. They may find that they have something to contribute to the discussion, something the others had ...more »
Content is still king, but trying to get it from departments, divisions, remote offices and other stakeholders can be an exercise in futility.
Best practices for enabling and encouraging stakeholders, SMEs and other responsible parties to contribute new and updated information should be shared and implemented.
I have been doing our office's web site for over 16 years. I'm trying to get input for content on our new framework pages but get minimal input. This content should be determined by the upper echelon in our office, but no one seems to care to even make comments and when they do, it is more of "why don't we do something like our office in State X is doing?" rather than providing specific verbiage for our location. This ...more »