Policies and Principles

Make Government Website Mobile Accessible

Every government webiste should be able to be accessed via a mobile devices whether by citizens or government employees.

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Accessibility

HTML5 and Semantic Content

Use semantic content and markup so that relevant content is easily found through search engines. Allow content managers to easily tag content for SEO, so that people can find the relevant information that are looking for.

 

Harness HTML5 in forms and use micro-formats when applicable. This would greatly improve the the experience for the growing amount of users on mobile devices.

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Content and Readability

Avoid Adobe PDF, Flash, Office Docs! Use Only HTML Forms & Docs

Avoid the use of these proprietary formats which require external plugins and are usually never accessible. HTML is always the most accessible and universal format that works on all devices from Cell Phones to Kindles to iPads. HTML is open source and does not require expensive tools like Adobe Acrobat Professional or Flash to develop. HTML is indexable by search engines and makes it easier for the public to find the ...more »

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Policies and Principles

Leverage HTML5/CSS3 vs Apps for Mobile Data

As vendor advertising continues to grow, content providers will beg for apps for specific platforms -- iOS, Android, BlackBerry, and even WebOS (don't laugh). The way forward, however, is platform independent development and delivery with the native language of the web: HTML5 and CSS3. Plan accordingly.

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Services and Transactions

Create a Federal Database of Online Services

The database should allow tagging so that it is easy to identify common services. Allow all agencies to post services to this comprehensive database. Include criteria such as whether the service is mobile-enabled, etc. The database should provide easy-to-use APIs so that states and agencies can automatically include a "related services" widget or service that makes it easy for users to find related services across the ...more »

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Content and Readability

Mobile Web - Natural Language and AI

The projections are that over 50% of population will primarily be accessing the web on mobile devices -- NOT tablets, but, smaller screen phones. Government sites are information heavy, creating dense text or complex navigation -- both of which are highly problematic on small screens. The solution is using conversational AI engines and natural language processing specifically tailored for "conversational mobile" engagement. ...more »

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Usability and Design

Easier to access and read Export.gov Market Research Reports

Important Note: We are going to absorb the cost to develop and release the accessible mobile application described below within 30 days... at "no cost-to-users." We are doing this to demonstrate that what we are recommending is technically possible, economically feasible, and reasonable. In addition, it stands to contribute to our country‚Äôs economic growth and most important, help to create new jobs. A. Business ...more »

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Beyond Websites (Mobile, Broadband...)

Encourage gov. mobile sites to use standardized scripting

Government mobile websites should be encouraged to use a standardized coding / scripting libraries (like JQuery Mobile) to encourage cross-compatibility - both in design and functionality. This kind of standardized coding library could be maintained by the government as well - so updates and enhancements to the core could be made to all gov mobile sites easily. This could also behave like an open-source arrangement ...more »

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