Update .gov sites to allow me to log in, comment, collaborate/customize using credentials issued by Identity Providers such as Google, Paypal and others that have been approved via the FICAM Trust Framework Provider process ( http://www.idmanagement.gov/pages.cfm/page/IDManagement-open-identity-solutions-for-open-government )
A citizen should have one account to access all services. It makes no sense to have multiple user names and passwords. If some domains are more secure then secondary access tokens could be used. This would also imply some kind of data interoperability.
Some actions require paper documentation from more than one source. Some agencies will not accept documentation from separate sources separately. Users should be able to set up account numbers that documents can flow to asynchronously, e.g. my employer sends a document to the agency or acts on my online account, I separately provide information for the same multi-party transaction without having to gather and combine ...more »