Usability and Design

Do not strand the user

Every time an action can be taken, provide the link next to the information, not somewhere else on the page. If there is software required, provide the link to download the software. For instance I am on the patent office site and there is a missing plug-in. It shows the logo of the missing plug-in but not the name of the product or a link to get to it. Without even having the name I can't search for the plug-in. This ...more »

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