Policies and Principles

Require a content review process

We have a boatload of govt info on govt websites. How often do you review it to make sure it's still current and accurate? How do you know it's still current and accurate? When I was at HUD, we started a quarterly certification program. In a nutshell, the Deputy Secretary required every principal staff member (asst secys) to certify - in writing - that all the content for which his/her organization was responsible ...more »

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Have a Website to Improve Government

it seems to me that a key factor in improving government websites is to have websites with content that's important to people.Content that's relevant. One of the most important issues of today is improving government, period So what about a website that takes in and exchanges ideas among government employees and the citizens on how to improve government. For example people can talk about issues to reduce wasteful spending ...more »

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Policy and Guidelines Enforcement

The government is great at creating policies, writing guidelines, establishing best processes, etc. However, there's no consistent way that those things are enforced. Some agencies are better at enforcement than others. Part of the reason some are better at it than others is because the resources to do such a thing were made available and the importance of a website as a strategic business asset have been agreed upon. ...more »

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Make a list of every .gov domain

With the registration process at nic.gov, every domain registered by the government at the top level ought to be included in a publicly available list that can be used by academics, researchers, watchdogs, and developers to see how government uses the Internet. This would be a useful tool -- for me, I'm anxious to know, for instance, how many .gov domains have a /robots.txt file on them. The only people in the world ...more »

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Content based best practice modeling

It's unlikely the a best practices model can be created on a one-size fits all scenario. Rather, consider developing a "best practices" model based on specific content of gov webs. These "sub-practice" models would serve as guidelines for gov webs based on the type of content they must deploy including categories such as: 1. Services / service sector 2. Research / Education, Industry 3. Information searching and feedback ...more »

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Teach citizens appropriate channels for input

The gap between citizens and their government is widened by citizens misunderstanding the inner workings of government. Citizens don't know, for instance, that telling the Department of Energy that all congressional bills should be put online is likely a waste of time. The citizen aspect of government is that government is monolithic. The principle here is to ease the burden of providing feedback to government, and to ...more »

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Pay Experts

While it may take some procurement reform to happen, it really ought to be the case that government start paying the people that it needs advice from. There's a space between "government contractor" and "concerned citizen" that needs to be filled with a contracting methodology that's fast, easy, and limited (say -- under $10,000). As long as it doesn't do this, dialogues from the public and experts will be an afterthought ...more »

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