Privacy and Security

Copyright the FAFSA trademark

I'm a financial aid officer at a small, Northeastern technical college that serves a primarily older, low-income population. Since a significant portion of our students aren't that computer literate, they don't realize they're getting cheated by bogus URL's, such as FAFSA.com, FAFSA.net, etc, which ask for credit card information, and charge upwards of $80, for the FREE Application for Federal Student Aid [FAFSA]. ...more »

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Usability and Design

Consider the Usability of Security

Too often (from a usability practitioner's perspective), security requirements become so complicated that they impact a user’s productivity. For example, I know of one project where changing a password will require more than 20 steps. Working from home, I have three passwords to remember to get logged in. While I don't want to sacrifice security, I would like to work harder to find more usable solutions.

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Services and Transactions

Secure web-based voting and census recording

Create a secure system for web-based voting and census recording. Voting could include but not be limited to all federal elections and congressional bills. Enabling a citizen to vote via the internet would allow those who are unable to reach the polls accessibility to voting. A system such as this would eliminate absentee ballots and provide easy access for those who are elderly or disabled. Bills could be presented ...more »

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Services and Transactions

Opt-in to securely store/retrieve common form information

When entering data in government electronic forms, there is a significant amount of redundancy. Even if you could save people time/effort in filling out common form elements (such as name, address, birth date, social security number), it would be a huge benefit. Consider a central repository for personal information - totally opt-in and secure - where citizens could choose to log into and use in government electronic ...more »

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