Campaign: Usability and Design

Make USA.gov user friendly - show interaction between agencies

After looking at the ideas presented in this forum, I saw websites referenced that I had never heard of before. I agree with the concept of a central starting point for easy accessibility but I do not think we need to reinvent the wheel either. Instead I suggest updated/altering USA.gov to meet many of the needs presented in this forum: (1) Provide more options in USA.gov to help users navigate the maze of services ...more »

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Campaign: Usability and Design

Sites Need to be User Friendly!

The biggest issue is that the federal webiste are not user friendly or intuitive. Additionally, user feedback is not obtained during the process of designing or re-designing websites. This makes information. resources and tools difficult to find for federal employees as well as the public. I believe that we need to take a page from the private sector and use the Agile process to address these concerns and issues. ...more »

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