Usability and Design

Create a user-friendly error page for "eliminated" sites

In the spirit of a common experience, create and implement a standard error page for every federal .gov website that is decommissioned, archived, or otherwise removed from public access. Offer a friendly, plain-language explanation, the ability to search all .gov websites, and perhaps a link to USA.gov and / or a centralized .gov archive. This will prevent ISPs from serving ads when a user goes to a .gov website that ...more »

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Content in other languages

Ensure high quality translation of website content

In those cases where web content is translated, be sure that the translation is of a high quality to be culturally appropriate and understandable to a broad audience of speakers of various dialects and from various national backgrounds. Poor quality translations result in users avoiding using a website at all or if they are bilingual they may switch to English even if they would have preferred the other language. When ...more »

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